Taylor Travis
Account Director aka I'll B There for You
Health
Chelsea Chase
With a BFA in graphic design from Texas Christian University and a black belt in creativity (and karate), Chelsea uses her artistic chops to craft visual narratives that leave a lasting impact. Known for her positive "glow up" philosophy and a passion for vintage treasures, she brings experience from her time as a graphic designer at The Fort Worth Club and at Warren Douglas, and as an associate art director at Agency Habitat. At the B, she creates and designs content for clients on the social media side.
Paul Bennett Duncan
Before discovering his interest in the advertising industry, Bennett wanted to become a forensic psychologist. But after taking his first class in media planning, he was hooked. Bennett completed his bachelor’s degree in mass communications at the University of South Florida and went on to earn three years of experience working as a digital media intern and digital media coordinator at PPK, then media planner at Mediasmith.
Vikki Phy
Vikki brings marvelous energy to every marketing mission. With over 30 years’ experience, she has managed projects, traffic and customer relationships at agencies including TracyLocke, Loomis and Schaefer Advertising Co. for brands such as Coca-Cola, PepsiCo, Golden Chick, Frito-Lay and Dell. She originally fell in love with advertising while at the University of Houston, earning a degree in physical education, when she took a job typing purchase orders at an agency. Now, she makes the magic happen at Balcom for Kubota Tractor Corporation.
Melissa Smilor
Melissa helps keep things running in the accounting department with a number-crunching mind and a heart of gold. Originally starting at Balcom in 2016 as office manager, Melissa has a gift for making people feel cared for. She holds a bachelor’s degree in social welfare from the University of Kansas, and has a background working with foster children and children with special needs. Melissa and her husband, Matthew, live in Aledo with their two daughters and their dog, Aspen. She loves jazzercise and the Kansas City Chiefs.
Ashley Freer
Named agency president in 2024, Ashley nurtures client relationships and strategy, while driving agency growth and operations. She first joined Balcom in 2009 and soon rose to leadership, directing a team of account managers and driving high-impact strategies for clients including Cook Children's Health Care System, Dairy MAX, Mrs. Renfro's salsa and Sinclair Oil. Originally from Georgia, Ashley previously worked for organizations including Ogilvy Public Relations, Atlanta History Center and BlueLinx Corporation.